Product Returns and Refund Policy
- All claims must be made within 24 hours of receiving the product ( must have receipt and the defect product)
- We are not responsible for any product that has been received more than 24 hours.
- Unfortunately, we are unable to provide refunds on any merchandise ( flowers, vase, balloon…etc ) that is not returned or after its intended use or consumption.
- If you are not completely satisfied with the quality of one of our products, please contact us immediately by electronic mail or phone, and we will gladly provide a replacement.
- Any problems must be reported upon delivery. All service charges, handling charges, delivery charges or shipping costs are non-refundable.
- Duplicated orders, orders accidentally placed, orders where delivery was attempted, and/or orders cancelled before their scheduled delivery date may be refunded for the product price with a 30% cancelation fee applied.
Please complete the form below to request an RMA number.