Product Returns

Product Returns and Refund Policy


  • All claims must be made within 24 hours of receiving the product ( must have receipt and the defect product)
  • We are not responsible for any product that has been received more than 24 hours.
  • Unfortunately, we are unable to provide refunds on any merchandise ( flowers, vase, balloon…etc ) that is not returned or after its intended use or consumption.
  • If you are not completely satisfied with the quality of one of our products, please contact us immediately by electronic mail or phone, and we will gladly provide a replacement.
  • Any problems must be reported upon delivery. All service charges, handling charges, delivery charges or shipping costs are non-refundable.
  • Duplicated orders, orders accidentally placed, orders where delivery was attempted, and/or orders cancelled before their scheduled delivery date may be refunded for the product price with a 30% cancelation fee applied.

Please complete the form below to request an RMA number.

Order Information

Product Information & Reason for Return

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